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Frequently Asked Questions

Sockflow.com is a monthly sock subscription or sock of the month club, where we pick great quality, colorful, stylish socks for you. We pack the socks and ship it 1 time each month worldwide. Sockflow.com is a part of a norwegian company called Havfruen Vannaerobic.

Depending on your choices, you will either get 2 or 3 socks delivered to you each month. Our team chooses great socks from different producers of socks and markets. Most of our socks are from South-Korea, that has many producers of socks with great style and quality. We offer premium dress socks, stylish colorful fashion socks (also k-pop socks) and kids socks and baby socks.

Each month you will receive different surprise socks. It will be a nice variety of colors and patterns, all to make you happy! It will also be a nice chance to experience brands you never even heard of before. You can rest assure that each month will be a nice surprise for you.

When you sign up for a monthly sock subscription, you will be billed on your card every month until you cancel the subscription.

Here is how to sign up for a sock subscription:

1. Enter www.sockflow.com
2. Choose premium socks, fashion socks or kids/baby socks
3. Choose gender and size of socks or age
4. Choose term - we only sell monthly socks subscriptions
5. You will be redirected to a secure form where you fill in your contact information, shipping information and card information.
6. After you have filled in all information and pressed pay, you will then see the confirmation page that your order was successful and the order confirmation will be sent to the email you registered.

After receiving your payment we will pick out great socks for you and ship it to your address. Each month we send out all the packages to our subscribers at the same time.

We do ship worldwide, however at this time we are not accepting orders from customers based in Norway. We are in the process of setting up a separate shop solution for our customers in Norway.

Yes, www.sockflow.com uses Cratejoy for it`s subscription website and Stripe is processing Credit card transactions for us. We do not store card information.

If you subscribe for example between the 1th. - 20th. of april, we will pack and ship the box on the 21th.-25th. of april. The next rebill date will then be on the 1th. of may. In some cases you may get rebilled for the next month before you receive the products from your first month.

We ship the socks from South-Korea as small packets. We provide tracking with the small packets we send.

The package will from shipping date normally take between 2 weeks to 3 weeks to arrive, depending on your location and custom processing. When a package crosses borders, it may be subject to customs duties established by customs officials. No tax, customs duties or customs handling services of any kind are included in the price of product.

If the package still has not arrived after 3-4 weeks, please contact us so we can see where your package is located.

Yes, it is possible to buy subscription as a gift. You can choose gift subscription at our website. Before making the order you have to fill out the gift recipient. After successful payment the gift recipient will get an email notification that they have received a gift from our store, with a link to redeem the gift.

Depending on your subscription, the prices are:

2 pair of socks each month:
$20 each month for 2 pair of fashion socks for men and women
$20 each month for 2 pair of kids or baby socks
$25 each month for 2 pair of warm wool socks for men and women
$30 each month for 2 pair of premium dress socks for men

3 pair of socks each month:
$25 each month for 3 pair of fashion socks for men and women
$25 each month for 3 pair of kids or baby socks
$30 each month for 3 pair of warm wool socks for men and women
$40 each month for 3 pair of premium dress socks for men

Our shop are using USD as currency and you can pay with that no matter which country you are in.

The products are sent from South-Korea, and no customs duties or customs handling services of any kind are included in the price of product.

Yes, you can cancel and change the sock subscription anytime you want, but the packages you have paid for will be delivered to you.

To change or cancel your subscription you have to log in to your account. Inside your account you can edit your choices. When the subscription renews it will now renew with the changes you made.

Yes, You have 14 days after receiving the socks to decide if you want to keep your socks or return the socks. We offer a full refund of the original price, if you decide you want to return them. The items should not have been used and has to be in it`s original condition and packaging.

You have to contact us if you wish a refund and for return of the products.

If you decide you want a refund, you have to return the items and also cover the return shipping charges. The return address will be the fulfillment office in South-Korea (same address as the items was shipped from).

The return shipping charges may vary depending on your location. The prices for return shipping may vary from approximately $25 - $40. We do not take any responsibility if the items gets lost, when return shipping.

After the products are returned and if the products are in it`s original condition, we will process the refund request.




Have a question?
Get in touch with us!

We’re always happy to help. Just drop us a line and we’ll get back to you as soon as we can!

email us at info@sockflow.com

What is Sockflow.com?

Sockflow.com is a monthly sock subscription service or in other words sock of the month club that delivers beautiful, high quality Men`s socks, Women`s socks and Children`s socks to your mail every month. We offer premium dress socks perfect for work or fancy colorful socks for the whole family! Monthly subscriptions are starting from $20 for colorful stylish socks and $30 for men`s dress socks.